The lack of communication between BBs and the community has been always a problem since the beginning, the big difference is that at that time the game was completey new, today there isn't anymore the "pleasure" to discover something and this problem seems much bigger.
Personally I agree about the way to work of BBs if they are really work to try to reduce as much as they can the bugs and I don't want to get new things until those that we are here don't work well. The new tactics seem not work well, SB and JR have a low impact on the match comparing to their impact on the salary, there is too much random in the players drafted and in the economy in general. One thing that is worst is the economy... Till now there was a sense in training one player, today it seems not and this is not good above all for the teams in the lower divisions that cannot take any advantage and for this reason it's more difficult for them to be competitive.
1990-2022 Stalinorgel - https://www.youtube.com/watch?v=pV-Xppl6h8Et